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Gig1 Fibre Broadband brings lightning-fast speeds straight to your Hub – and more power to everyone at home. That’s why we’re the UK’s fastest major broadband provider

By Virgin Media

We all know life moves pretty fast. When we’re homeworking, uploading, downloading, gaming and streaming, sometimes all at the same time, we need broadband that can match.


As the UK’s fastest major broadband provider, you can get faster than ever speeds at home with Virgin Media’s future-ready Gig1 Fibre Broadband.

The Gig1 broadband service offers average download speeds of 1,130Mbps – that’s 17 times faster than the national average – which enables households to do more online at the same time and on multiple devices.


Gigabit broadband also paves the way for future technologies and applications such as metaverse-style augmented and virtual reality experiences and cloud gaming. Plus, you can send and receive large files, and seamlessly experience Ultra HD entertainment and applications.


Plus with our entire network now upgraded to gigabit speeds, all homes passed by our network can now access hyperfast connectivity. Read on to find out more and how you can upgrade to Gig1 broadband with the largest gigabit broadband provider in the UK...


Everyone online, all at the same time

Bring on all your screens, consoles, sound systems and smart home devices. Gig1 Fibre Broadband lets everyone at home do more online, at the same time. Now it’s easy to stream Ultra HD videos and host video calls, while the kids download game updates and play online with their mates.


Stream on all your screens

Sweet streams are made of this. Gig1 Fibre Broadband was made to help you watch and stream in HD or Ultra HD, on every screen. And the best bit is, whatever you’re doing won’t stop everyone else having their own fun.


Boss-level broadband for gaming

Gig1 Fibre Broadband packs in upload speeds averaging 104Mbps – that’s 6 times faster than the UK average ­– and zero traffic management to hold you back. So you and the kids can play and stream your gameplay simultaneously.


Share files in a flash

With download speeds averaging 1,130Mbps and upload speeds averaging 104Mbps, you’ll really feel the difference when you download, send and share even the biggest files.


Our WiFi guarantee with WiFi Max

Our WiFi guarantee with WiFi Max is our promise you’ll enjoy download speeds of at least 30Mbps in every room or get £100 bill credit. That’s the fastest WiFi guarantee of any major provider. It’s backed up by our signal-boosting mesh WiFi Pods (if needed) and Intelligent WiFi service – at no extra cost with Gig1 Fibre Broadband.


Go to gigabit and beyond

Ready to upgrade to the UK’s fastest major broadband provider? To find out if you can get Gig1 Fibre Broadband, just click here and enter your postcode into the search box. It’s the quickest way to find out if your home can get up to our gigabit internet speed.


Find out more about upgrading to Gig1 Fibre Broadband by visiting here.

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18 month minimum term applies to your broadband service. Gig1 Fibre Broadband (average download speed 1130Mbps). £62 a month for 24 months. Broadband only. If you cancel your service during your minimum term an early disconnection fee will apply. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media.


UK’s Fastest Major Broadband Provider: based on Gig1 Fibre avg download speed 1,130Mbps vs avg download speeds of major UK ISPs. To verify see Virgin Fibre areas only. Availability of services from other major UK ISPs will differ from Virgin Media’s services. Correct at date of publication.


Services only available in Virgin Media network areas. Subject to survey, network capacity and credit check.


Advertised speeds in excess of 1Gbps are delivered to the home. To utilise the full speed capability multiple device connections operating at optimum speed and capacity are required. Device limitations apply. External factors may impact speed.


Compatible TV required for HD and Ultra HD.


The claim

104Mbps average upload speed – 6x faster than the UK’s average upload speeds

Virgin Media Gig1 Fibre Broadband (avg upload speed 104Mbps) vs UK 24-hour average upload speed (15.5Mbps), based on Ofcom UK Home Broadband Performance report (here – pg 4), measurement period September 2022.


The claim

When we test our network to connected homes, we’re 99.86% reliable.


99.86% network uptime (based on measurements from customers’ Hubs across the Virgin Media network, between January 2023 and June 2023). For more details, see


WiFi Guarantee with WiFi Max: Available to Virgin Media residential broadband customers on M50 broadband or faster provided you are not taking services in any of our 2022/2023 network expansion areas. Existing Intelligent WiFi Plus customers will be individually informed when they are moved to WiFi Max. £8 a month add-on or at no extra cost for Ultimate Oomph, Gig1 and Volt customers. If you don’t get download speeds of at least 30Mbps in every room, if needed we’ll provide up to 3 WiFi Pods. If that still doesn’t do the trick we’ll give you a one-off credit of £100 off your next bill. Guarantee and eligibility for pods does not cover broadband faults or network outages.   Pods subject to stock availability, require self-installation via QuickStart and can be delivered via Click & Collect or optional home delivery (£5 delivery charge may apply). Equipment remains property of Virgin Media. Exclusions and further terms apply. Fastest WiFi guarantee of any major provider: Compared to major UK ISPs. Terms of guarantee vary by provider. To verify, see


The fastest WiFi guarantee of any major provider, at no extra cost with Gig1 Fibre Broadband and our Volt packages only.